NCS Nationwide Care ServicesEmpowering people to live their lives Call 0121 707 0121

06:45 · THE HOUSE IS STILL QUIET

Home stays
home. We just
come with it.

Care in your own front room, on your own terms — from a morning call to full live-in support. Registered with the CQC, delivered by carers from your own community.

CQC registered — rated Good UK Home Care Association member Local authority approved provider

Scroll through a day

07:15Morning call

The kettle goes on first.

The same carer, most mornings — someone who knows you take two sugars and which shoulder is stiff. Help with washing, dressing, medication and breakfast, at the pace you set, not the pace of a rota.

Personal careMedication support15 min – 24 hr visits
11:00Mid-morning

Clinical care, domestic setting.

PEG feeding, stoma and catheter care, tracheostomy support, spinal injury and acquired brain injury care — delivered at home by teams trained to the specific need, with district nurses and family kept in the loop.

Complex careRespiteRehab support
14:30Afternoon

Out of the house, on purpose.

Support that goes where you go — the shops, a college course, a shift at work, five-a-side on Thursdays. For people with learning disabilities and those in supported living, independence is the whole point of the support.

Supported livingLearning disabilitiesCommunity access
18:00Evening

Tea, and the actual news.

An evening call covers the meal, the tidy-up and the bits that get harder alone. It also covers the half hour of conversation that no care plan has a box for — which is often the part families tell us mattered most.

Meal preparationCompanionshipHousehold support
21:30Overnight

Someone awake, if you need them.

Live-in carers, waking nights and sleep-in support — plus an on-call line staffed out of hours, every night of the year. For palliative care, we work alongside your GP and hospice team so that home can stay the plan.

Live-in carePalliative careOut-of-hours on-call

Where we work

Eight branches. Local carers, local rotas.

Every package is run from the branch nearest you, so your coordinator knows the roads, the hospitals and the carers by name.

Birmingham

Amington House, 95 Amington Road, Birmingham B25 8EP
0121 707 0305
CQC Good

Solihull

Amington House, 95 Amington Road, Birmingham B25 8EP
0121 707 0121
CQC Good

Erdington

704 Chester Road, Erdington, Birmingham B23 5TE
0121 271 0300
CQC Good

Dudley

Trafalgar House, 47–49 King Street, Dudley DY2 8PS
01384 211 444
CQC Good

Derby

First Floor, Old Maltings, Foreman Street, Derby DE1 1JQ
01332 913 118
CQC Good

Nottingham

Park Lane Business Centre, Park Lane, Nottingham NG6 0DW
0115 9607 900
CQC registered

Worcestershire

Blackpole Business Centre, Rooms 16–17, Worcester WR3 8SQ
01905 458 792
CQC Good

Leicester

Serving Leicester and Leicestershire
0116 344 0440
CQC registered

Arrange care

Start with a conversation.

Tell us roughly what's going on. A branch coordinator will call you back, usually the same working day.

We'll only use these details to respond to your enquiry.

What happens next

No sales visit, no pressure, no charge for the assessment.

  • 1We call you back and talk through the situation — often with the family as well as the person needing care.
  • 2A free home assessment: what's needed, what's realistic, and what it will cost.
  • 3A written care plan you approve before anything starts, including who your carers will be.
  • 4Care begins, with a named coordinator and an out-of-hours number that a person answers.

Prefer to call? 0121 707 0121 — seven days a week.

Careers

Care work, done properly.

Paid travel time, real rotas, funded qualifications and a coordinator who picks up the phone. We recruit across all eight branches — experience welcome, but the right instincts matter more.

8Branches
GoodCQC rating
7 daysPhones answered
24/7On-call support
Looking for care? 0121 707 0121